Contributor: Stephen Fells
“Every day, millions of people use Twitter to create, discover and share ideas with others. Now, people are turning to Twitter as an effective way to reach out to businesses, too. From local stores to big brands, and from brick-and-mortar to internet-based or service sector, people are finding great value in the connections they make with businesses on Twitter.”
So says twitter 101, a new Website released this week by twitter. The Website contains lots of case studies detailing how businesses, including Dell, JetBlue and Pepsi have used twitter to solve a myriad of problems.
We’ve covered twitter several times with posts that include video’s, eBooks and just plain stupidity but this information is straight from the horses mouth.
It has sections on: “What is Twitter“, “Getting Started“, “Learn the Lingo” and “Best Practices”
The Website also includes downloadable slides which “help anyone interested in explaining the value of Twitter to businesses”. To get the slides either go to the Website:
http://business.twitter.com/twitter101
or click on the graphic below:
