Keller Williams Reports Q1 ’18 Results

Austin, TX – May 3rd, 2018 (BUSINESS WIRE) Keller Williams, the world’s largest real estate franchise by agent count and the U.S. leader in units and sales volume, achieved significant technology milestones and surpassed 181,000 associates in Q1 ’18, a net gain of 3,914 agents across the globe.

Keller Williams Logo

“At Keller Williams, we’re focused on building technology for our people,” said John Davis, CEO and president, Keller Williams. “Our people are letting us know exactly what they want and we are building for them.”

Technology, R&D and Industry Highlights

  • Kelle, a proprietary artificial intelligence real estate business partner, is available in the U.S. and Canada.
  • As of March 31, 46,453 agents have downloaded Kelle and asked more than 315,000 questions, in total over 1 million interactions have been logged.
  • Referrals, an agent-to-agent referral network and transaction tool, is available in the U.S. and Canada.
  • Within Q1 ’18, 4,674 live referrals were sent, representing $1.2 billion in sales volume.
  • Within Referrals, 1,012,523 network invites were sent between agents in Q1 ’18 alone.
  • KW Labs, the innovation hub of Keller Williams, conducted just under 100 labs in Q1 ’18 to fuel ongoing R&D into technology powered by agent and consumer insights.
  • Training magazine inducted Keller Williams into its Hall of Fame of top training organizations.
  • Keller Williams’ 324 firms ranked on RISMedia’s Power Broker – Top 1,000 represented 21 percent of the total volume, a full $123.2 billion in front of any other real estate franchise.
  • Keller Williams had the most (161) brokerages on the REAL Trends 500 by volume.
  • Glassdoor rated Keller Williams No. 13 on its Top Large category for Best Places to Work in 2018.
  • CareerBliss rated Keller Williams No. 1 Happiest Company to Work For in 2018.

“Once again, we’re excited to report our agents are outperforming the industry, breaking production records originally set in the first quarter of 2017,” said Davis. “Across the globe, our agents continue to grow market share, helping them fund bigger lives and create new opportunities.”

United States (U.S.-only production data in Q1 ‘18)

  • Franchise is now home to 159,792 agents in the United States alone, as of March 31.
  • Agents closed 213,071 transactions in Q1 ’18, up 4.8 percent over Q1 ’17.
  • Agents closed $62.7 billion in sales volume, up 10.7 percent from previous Q1.
  • Franchisee owner profit in the first quarter was up 3.4 percent over Q1 ’17 to $35.1 million.
  • Profit share increased 5.6 percent over Q1 ’17 to $30.2 million.
  • Agents took 174,149 new listings (new market inventory), up 8.8 percent over Q1 ’17.
  • Listings taken volume totaled $59.3 billion, up 18.2 percent over Q1 ’17.
  • Agents wrote 264,007 contracts (projected closings), up 3.7 percent over Q1 ’17.
  • Contracts written volume was $78.6 billion, up 9.8 percent over Q1 ’17.

KW Canada (Canada-only production data in Q1 ‘18)

  • Franchise is now home to 3,155 agents in Canada, as of March 31.
  • Agents closed 5,130 transactions in Q1 ’18, up 4.4 percent over Q1 ’17.
  • Agents closed $1.9 billion in sales volume, up 10.5 percent from previous Q1.
  • Franchisee owner profit in the first quarter was up 8.9 percent over Q1 ’17 to $306,171.
  • Agents took 5,662 new listings (new market inventory), up 15.3 percent over Q1 ’17.
  • Listings taken volume totaled $2.4 billion, up 38.7 percent over Q1 ’17.
  • Agents wrote 6,133 contracts (projected closings), up 4.0 percent over Q1 ’17.
  • Contracts written volume was $2.3 billion, up 8.3 percent over Q1 ’17.

Keller Williams Worldwide (outside the U.S. and Canada in Q1 ‘18)

  • Outside of the U.S. and Canada, the franchise is now home to 6,609 agents, as of March 31.
  • Agents closed 5,787 transactions in Q1 ’18, up 61.9 percent over Q1 ’17.
  • Agents closed $1.3 billion in sales volume, up 163.6 percent from previous Q1.
  • Growth share increased 91.0 percent over Q1 ’17 to $446,842.
  • Agents took 18,348 new listings (new market inventory), up 89.1 percent over Q1 ’17.
  • Listings taken volume totaled $5.7 billion, up 121.7 percent over Q1 ’17.
  • Agents wrote 6,482 contracts (projected closings), up 45.7 percent over Q1 ’17.
  • Contracts written volume was $830.4 million, up 69.2 percent over Q1 ’17.

Operating outside of the United States and Canada, Keller Williams Worldwide, the international division of Keller Williams, regions include Argentina; Belize; Bermuda; Colombia; Costa Rica; Czech Republic; Dubai, UAE; France; Greater Shanghai, China; Greece; Indonesia; Israel; Jamaica; Mexico; Monaco; Nicaragua; Panama; Philippines; Poland; Portugal; Puerto Rico; Romania; Southern Africa; Southern Cyprus; Spain; Turkey; Northern Cyprus; United Kingdom; and Vietnam.

About Keller Williams

Austin, Texas-based Keller Williams, the world’s largest real estate franchise by agent count, has more than 950 offices and 181,000 associates. The franchise is No. 1 in units and sales volume in the United States. In 2018, Training magazine inducted Keller Williams into its Hall of Fame of top training organizations across all industries in the world.

Since 1983, Keller Williams has grown exponentially and continues to cultivate an agent-centric, education-based, technology-driven culture that rewards agents as stakeholders. The company also provides specialized agents in luxury homes, commercial, and land properties.

For more information, visit kw.com and kwworldwide.com.

Contacts

Keller Williams
Darryl Frost
(254) 466-3627
Darryl.frost@kw.com

Quicken Loans’ 1st Quarter Mortgage Volume Solidifies its Position as America’s Largest Residential Lender

Detroit-based lender’s proprietary technology and award-winning client service leads to further market share gains

Detroit, MI – May 2, 2018 (PRNewswire) Quicken Loans has extended its lead as America’s largest mortgage lender, originating $20.5 billion in home loan volume during the 1st quarter of 2018, which increases its lead on the next largest competitor by more than $4 billion in volume. This marks the second consecutive quarter the Motown mortgage lender has topped the list of more than 30,000 lenders nationwide.

Quicken Loans Logo

Quicken Loans’ origination volume was an increase of 5 percent year-over-year in the 1st quarter. This growth comes at a time when many of the industry’s largest players continue to face strong headwinds as they deal with the effects of rising interest rates, an expensive cost structure, and the need for significant capital investment into technology and talent development.

“Quicken Loans is focused on the same things that have differentiated us for many years. We are committed to our unique culture, investing in our talented people, leading technology, and our unparalleled client experience,” said Jay Farner, Quicken Loans CEO. “Rocket Mortgage is game-changing technology, but it’s just the beginning. Our most innovative technology, that will continue to disrupt the home lending and home buying industry, will be rolled out in the near future. Everything that we do is focused on improving the experience and satisfaction of our clients during the most important and largest investment of their lives.”

Rocket Mortgage, the first completely online and fully personalized mortgage experience, is no longer a stand-alone product. Quicken Loans has been integrating technology that was once exclusive to the Rocket Mortgage experience across its entire business. 98% of the company’s volume in the first quarter accessed the Rocket Mortgage platform during the processing and closing of their mortgage.

Whether clients choose to start the process directly online at RocketMortgage.com, or with the expert help of our talented mortgage bankers, this integration allows clients to leverage the efficiency and speed of Rocket Mortgage, providing instant approvals and shaving days – or even weeks – off the time from application to closing. Rocket Mortgage technology has allowed clients to go from creating an account to signing closing documents in as few as 8 days on a refinance, and 16 days on a purchase.

Quicken Loans is always finding new ways to improve speed and transparency for its clients. An important step in that process is ending the mortgage experience the same way it starts – digitally. Quicken Loans successfully e-closed its first loan in late 2017, when a client accessed all of their information and legal documents on a mobile tablet. In addition, in February, a Quicken Loans client participated in the first remote online notarization – closing on a mortgage with the notary present via video chat. As a result, the entire mortgage process from application to closing was done digitally.

Rocket Mortgage has been especially popular with first-time home buyers, translating to record purchase mortgage volume in Q1.

Quicken Loans continues to invest in connecting with current and future homebuyers. In addition to reaching the 100 million+ viewers of Super Bowl LII, the Quicken Loans brand was recently featured in a major motion picture release during Marvel Studios’ Avengers: Infinity War. The national lender is also in the middle of its third PGA TOUR season with pro golfer Rickie Fowler. Additionally, the company entered the fast-growing esports world, by sponsoring 100 Thieves and the Cavs Legion, two of the country’s most exciting professional video gaming teams.

*1st quarter 2018 lender volumes and market share were acquired from information gathered from public company disclosures, industry publications, and other highly-credible sources known to Rock Holdings, Inc., the parent company of Quicken Loans. Calculations of closed loan volume and market share do not include closed loans purchased from other originating lenders who handled all consumer communication and interaction, processed, closed and funded the loan.

About Quicken Loans

Detroit-based Quicken Loans Inc. is the nation’s largest home mortgage lender. The company closed more than $400 billion of mortgage volume across all 50 states from 2013 through 2017. Quicken Loans moved its headquarters to downtown Detroit in 2010. Today, Quicken Loans and its Family of Companies employ more than 17,000 full-time team members in Detroit’s urban core. The company generates loan production from web centers located in Detroit, Cleveland and Phoenix. Quicken Loans also operates a centralized loan processing facility in Detroit, as well as its San Diego-based One Reverse Mortgage unit. Quicken Loans ranked highest in the country for customer satisfaction for primary mortgage origination by J.D. Power for the past eight consecutive years, 2010 – 2017, and also ranked highest in the country for customer satisfaction among all mortgage servicers the past four consecutive years, 2014 – 2017.

Quicken Loans was once again named to FORTUNE magazine’s “100 Best Companies to Work For” list in 2018 and has been included in the magazine’s top 1/3rd of companies named to the list for the past 15 consecutive years. The company was also named the #1 place to work in technology in 2017 by Computerworld magazine’s “100 Best Places to Work in IT,” a recognition it has received 8 times in the past 12 years.