Think of services like ChatGPT as an infinitely helpful, eager-to-please intern that also happens to lie from time to time.
In the following video, from the Harvard Business Review YouTube channel, Ethan Mollick, associate professor of management at The Wharton School of the University of Pennsylvania shares some concrete business examples to help you get started with GenAI right now.
You might think you’re a good listener, but common behaviors like nodding and saying “mm-hmm” can actually leave the speaker feeling unheard or dismissed. The truth is that mastering the art of listening involves a whole host of other skills as well.
In the following video, from the Harvard Business Review YouTube channel, we learn how to listen more effectively. We are asked:
How do I usually listen?
Why do I need to listen right now?
Who is the focus of attention in the conversation?
What am I missing?
Am I getting in my own way?
Am I in an information bubble?
Everyone benefits from listening, and you are about to learn where to start.
How many emails do you send and receive each day? Just how effective are the emails you send?
In the following brief video, from the Harvard Business Review YouTube channel, we learn three tips on writing crisper and cleaner emails that elicit quicker and higher-quality responses from colleagues and clients.